Not Heard… No Order Confirmation?
If you placed your order online and paid via PayPal or Bank Transfer, you should receive an automated email response confirming this. It’s important to keep this so don’t delete it. If you can’t find it, trying looking in your Spam / Junk folders. All payment and account paperwork will be sent from email@example.com or firstname.lastname@example.org so please add these addresses to your contacts to prevent junk mail issues.
If you cannot locate an email, try checking your PayPal account or Bank Account to see if any transactions have gone through.
If the above fails, please to contact us using the following details:
Telephone 01273 672 690 or email email@example.com
Office Hours: Monday to Friday 9:00 am to 5:30 pm, excluding bank holidays