Confirmation received but order NOT Completed. Why? click here
Confirmation Received but not yet Completed. Why?
If you placed your order online and paid via PayPal or Bank Transfer, you should receive an automated email response confirming this fact. However, this does NOT confirm that a booking has been finalised and completed. We require 3 working days to process our orders, check availability and also suitability as sometimes restrictions do apply. So just to help clarify and subject to terms and conditions:
- Confirmation – payment has been received (not cleared) and booking has been provisionally made
- Completion – payment has been cleared and the booking slot is yours
As each order is processed manually, completion time can vary but should certainly be received within 3 workings days of receiving your confirmation email
If you have not heard after 3 days then please contact us as a matter of priority using the following details and quoting the order number shown on your confirmation email:
Telephone 01273 672 690 or email bookings@brightonholsitics.co.uk
Brighton Holistics
206 Warren Road
Brighton
BN26DD
Office Hours: Monday to Friday 9:00 am to 5:30 pm, excluding bank holidays